Posted on

Customer Service Representative (Seattle, WA)

About Brennan Industries:

When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

Job Description

  • Customer’s primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best provide the information and acts as the customer liaison to retrieve information cross-departmentally. 
  • Increases sales through suggestive selling, warm calling, and keeping customers informed of new products.
  • Creates quotations, mails catalogs and samples, enters orders, and contacts customers to retrieve information for orders or quotations.
  • Analyzes transactions, adjusts errors, and creates return authorizations.
  • Has knowledge of product line, delivery times, and can read detailed manufacturer prints.
  • Expedites product, on behalf of customer, within internal supply chain.
  • Occasionally enters warehouse to verify inventory quantity/type to assist customer.

Position Requirements

  • Bachelor Degree in Business Related field or 1+ years experience in a Customer Service Position.
  • Proficient in the use of computers.
  • Knowledge of Microsoft Office products.
Posted on

Customer Service Rep (Houston, TX)

About Brennan Industries:

When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

Job Description

  • Customer’s primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best provide the information and acts as the customer liaison to retrieve information cross-departmentally. 
  • Increases sales through suggestive selling, warm calling, and keeping customers informed of new products.
  • Creates quotations, mails catalogs and samples, enters orders, and contacts customers to retrieve information for orders or quotations.
  • Analyzes transactions, adjusts errors, and creates return authorizations.
  • Has knowledge of product line, delivery times, and can read detailed manufacturer prints.
  • Expedites product, on behalf of customer, within internal supply chain.
  • Occasionally enters warehouse to verify inventory quantity/type to assist customer.

Position Requirements

  • Bachelor Degree in Business Related field or 1+ years experience in a Customer Service Position.
  • Proficient in the use of computers.
  • Knowledge of Microsoft Office products.

Posted on

Business Development Manager-Winnipeg

When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

JOB FUNCTION: 

Interacts with customers over the phone to increase sales and develop new business.

JOB DUTIES:

· Increase sales of existing customers within the secondary account packages for their relevant profit centers

· Direct sales when applicable to the primary account packages within their relevant profit centers

· Qualify, build relationships and sell to target accounts within the secondary account packages of their relevant profit centers

· Contact, qualify, direct sales and sell to “Leads” generated within the secondary account packages of their relevant profit centers

· Contact, qualify, direct sales and sell to customers within the secondary account packages of their relevant profit centers labeled “TBQ”

· Follow Brennan Sales processes to generate quotes and opportunities

· Create an activity when it is imperative that you remember or someone is made aware of something important

· Identify, contact, direct sales and sell to potential customers within their relevant profit centers

· Identify duplicate accounts and contacts within Brennan’s CRM package with objective to merge, develop and maintain accurate information

· Identify incorrect account information with objective to develop and maintain accurate information in Brennan’s ERP and CRM package

KNOWLEDGE & SKILLS:

· Operate a computer and other standard business equipment and software

· Organize, set priorities and exercise sound judgment within established guidelines

· Interpret, apply and reach sound decisions in accordance with laws, rules, regulations and company policies and procedures

· Understand and follow written and oral instructions

· Attention to detail and communication skills, oral and written

· Knowledge of operation of standard office equipment

· Flexibility and adaptability

    Posted on

    Business Development Manager (Montreal or Quebec)

    When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

    JOB FUNCTION: 

    Interacts with customers over the phone to increase sales and develop new business.

    JOB DUTIES:

    · Increase sales of existing customers within the secondary account packages for their relevant profit centers

    · Direct sales when applicable to the primary account packages within their relevant profit centers

    · Qualify, build relationships and sell to target accounts within the secondary account packages of their relevant profit centers

    · Contact, qualify, direct sales and sell to “Leads” generated within the secondary account packages of their relevant profit centers

    · Contact, qualify, direct sales and sell to customers within the secondary account packages of their relevant profit centers labeled “TBQ”

    · Follow Brennan Sales processes to generate quotes and opportunities

    · Create an activity when it is imperative that you remember or someone is made aware of something important

    · Identify, contact, direct sales and sell to potential customers within their relevant profit centers

    · Identify duplicate accounts and contacts within Brennan’s CRM package with objective to merge, develop and maintain accurate information

    · Identify incorrect account information with objective to develop and maintain accurate information in Brennan’s ERP and CRM package

    KNOWLEDGE & SKILLS:

    · Operate a computer and other standard business equipment and software

    · Organize, set priorities and exercise sound judgment within established guidelines

    · Interpret, apply and reach sound decisions in accordance with laws, rules, regulations and company policies and procedures

    · Understand and follow written and oral instructions

    · Attention to detail and communication skills, oral and written

    · Knowledge of operation of standard office equipment

    · Flexibility and adaptability

      Posted on

      Business Development Manager-Mississauga

      When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

      JOB FUNCTION: 

      Interacts with customers over the phone to increase sales and develop new business.

      JOB DUTIES:

      · Increase sales of existing customers within the secondary account packages for their relevant profit centers

      · Direct sales when applicable to the primary account packages within their relevant profit centers

      · Qualify, build relationships and sell to target accounts within the secondary account packages of their relevant profit centers

      · Contact, qualify, direct sales and sell to “Leads” generated within the secondary account packages of their relevant profit centers

      · Contact, qualify, direct sales and sell to customers within the secondary account packages of their relevant profit centers labeled “TBQ”

      · Follow Brennan Sales processes to generate quotes and opportunities

      · Create an activity when it is imperative that you remember or someone is made aware of something important

      · Identify, contact, direct sales and sell to potential customers within their relevant profit centers

      · Identify duplicate accounts and contacts within Brennan’s CRM package with objective to merge, develop and maintain accurate information

      · Identify incorrect account information with objective to develop and maintain accurate information in Brennan’s ERP and CRM package

      KNOWLEDGE & SKILLS:

      · Operate a computer and other standard business equipment and software

      · Organize, set priorities and exercise sound judgment within established guidelines

      · Interpret, apply and reach sound decisions in accordance with laws, rules, regulations and company policies and procedures

      · Understand and follow written and oral instructions

      · Attention to detail and communication skills, oral and written

      · Knowledge of operation of standard office equipment

      · Flexibility and adaptability

        Posted on

        Customer Service Representative (Lake Forest, CA)

        When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

        Position Overview 

        We currently have an opportunity for a results-oriented Customer Service Representative in our Regional facility located in (Lake Forest, CA).   As the Customer Service Representative, you will interact with customers to provide information in response to inquiries and qualify/resolve customer concerns. 

        Essential Functions 

        • Customer’s primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best provide the information and acts as the customer liaison to retrieve information cross-departmentally.   
        • Increases sales through suggestive selling, warm calling, and keeping customers informed of new products. 
        • Creates quotations, mails catalogs and samples, enters orders, and contacts customers to retrieve information for orders or quotations. 

        • Analyzes transactions, adjusts errors, and creates return authorizations. 
        • Has knowledge of product line, delivery times, and can read detailed manufacturer prints. 
        • Expedites product, on behalf of customer, within internal supply chain. 
        • Occasionally enters warehouse to verify inventory quantity/type to assist customer. 
        • Coordinates with other regional sales centers to satisfy customer’s order. 

        • Gathering/requesting and submitting documentation required by customer. 
        • Coordinates with Regional Sales Manager to ensure company pricing strategies are aligned within quotations. 

        Position Requirements 

        • Bachelor Degree in Business Related field or 5+ years experience in a Customer Service Position. 
        • Proficient in the use of computers. 

        • Knowledge of Microsoft Office products. 


          Posted on

          Warehouse Associates (Mississagua and Calgary)

          When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

          JOB DUTIES:

          Shipping

          · Prepare orders for shipment in accordance with the pull ticket and customer requirements.

          · Check inventory to verify availability of needed stock.

          · Notify Supervisor of shortages.

          · Package and ship product in accordance with packaging guidelines and accepted method/practices

          · Maintain product stock in work area

          · Stock shelves

          · Monitor packaging material supplies and notify supervisor when materials to the restocking point.

          Receiving

          · Receive and unload incoming material and compare information on packing slips with purchase orders to verify accuracy of shipment.

          · Sort, count, package, label, and unpack inventory that is received.

          · Responsible for accurately receiving, reporting, and distributing purchased items.

          · Stocking warehouse shelves.

          · May be required to operate tow motor.

           KNOWLEDGE & SKILLS:

          · Effective communication/comprehension skills – verbal and written

          · Math Skills – Ability to add, subtract, multiply and divide in all units of measure.

          · Basic computer skills

          · Physical requirements – ability to bend, twist, stoop, reach, climb ladders, lift materials up to 50lbs.

            Posted on

            Business Development Manager (Calgary)

            JOB FUNCTION: 

            Interacts with customers over the phone to increase sales and develop new business.

            JOB DUTIES:

            · Increase sales of existing customers within the secondary account packages for their relevant profit centers

            · Direct sales when applicable to the primary account packages within their relevant profit centers

            · Qualify, build relationships and sell to target accounts within the secondary account packages of their relevant profit centers

            · Contact, qualify, direct sales and sell to “Leads” generated within the secondary account packages of their relevant profit centers

            · Contact, qualify, direct sales and sell to customers within the secondary account packages of their relevant profit centers labeled “TBQ”

            · Follow Brennan Sales processes to generate quotes and opportunities

            · Create an activity when it is imperative that you remember or someone is made aware of something important

            · Identify, contact, direct sales and sell to potential customers within their relevant profit centers

            · Identify duplicate accounts and contacts within Brennan’s CRM package with objective to merge, develop and maintain accurate information

            · Identify incorrect account information with objective to develop and maintain accurate information in Brennan’s ERP and CRM package

            KNOWLEDGE & SKILLS:

            · Operate a computer and other standard business equipment and software

            · Organize, set priorities and exercise sound judgment within established guidelines

            · Interpret, apply and reach sound decisions in accordance with laws, rules, regulations and company policies and procedures

            · Understand and follow written and oral instructions

            · Attention to detail and communication skills, oral and written

            · Knowledge of operation of standard office equipment

            · Flexibility and adaptability

              Posted on

              Digital Marketing Specialist

              When you work at Brennan Industries, you are part of something bigger because the products we make are used to help the world become a better place. We are determined to invest in people, which is why we create an unstoppable, family-oriented team. One that can support critical infrastructure while achieving unlimited success. If you have grit, passion and drive, we want you to apply for one of our open positions. What you can become and the impact you can support truly has no limits.

              The Digital Marketing Specialist is responsible for the execution of the digital strategy supplied by the Director of Marketing. He/She will manage the content program, blog, email, social along with website content. The goal of this position is to increase qualified lead generation, raise brand awareness and provide value to the marketplace.

              Job Duties:

              • Working with content team to create premium content
              • Working with SEO specialist to keyword target content and posts
              • Creating landing pages
              • Editing blog content
              • Posting and interacting on social pages
              • Email campaigns
              • Updating website content
              • Managing and expanding the online resource center and educational content
              • Analytics and recommendations
              • Managing third party email campaigns and online promotions
              • Creation and management of nurturing workflows

              KNOWLEDGE & SKILLS:

              • Excellent organizational skills and attention to detail.
              • Excellent time management skills with a proven ability to meet deadlines.
              • Proficient with Microsoft Office Suite or related software.

              EDUCATION & EXPERIENCE:

              • Associate’s or Bachelor’s degree with 3+ years’ experience in a marketing role.


                Posted on

                Digital Marketing Specialist

                The Digital Marketing Specialist is responsible for the execution of the digital strategy supplied by the Director of Marketing. He/She will manage the content program, blog, email, social along with website content. The goal of this position is to increase qualified lead generation, raise brand awareness and provide value to the marketplace.

                Job Duties:

                • Working with content team to create premium content
                • Working with SEO specialist to keyword target content and posts
                • Creating landing pages
                • Editing blog content
                • Posting and interacting on social pages
                • Email campaigns
                • Updating website content
                • Managing and expanding the online resource center and educational content
                • Analytics and recommendations
                • Managing third party email campaigns and online promotions
                • Creation and management of nurturing workflows

                KNOWLEDGE & SKILLS:

                • Excellent organizational skills and attention to detail.
                • Excellent time management skills with a proven ability to meet deadlines.
                • Proficient with Microsoft Office Suite or related software.